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How to Navigate Emotions During Tough Negotiations, According to a Former FBI Negotiator

https://www.inc.com/video/how-to-navigate-emotions-during-tough-negotiations-according-to-a-former-fbi-negotiator.html
From mirroring to encouraging them to say no, Chris Voss, founder and CEO of The Black Swan Group Ltd, shares his tried and true tips for negotiating…

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